Last Updated: June 3, 2025

DearCustomer.Marketing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website ( www.DearCustomer.Marketing ), engage with our services, or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide, as well as data automatically captured through your interaction with our website.

Information You Provide:

1.1 Name, email address, phone number

1.2 Business name, industry, or job title

1.3 Payment details when purchasing services

1.4 Any information shared when filling out forms, surveys, or scheduling calls

Information Collected Automatically:

1.5 IP address, browser type, and device ID

1.6 Pages visited, referral sources, time spent on pages

1.7 Cookies and analytics data (e.g., via Google Analytics or Meta Pixel)

2. Use of Your Information

We use the information we collect to:

2.1 Provide, maintain, and improve our services

2.2 Communicate with you about updates, offers, and support

2.3 Analyze website usage to enhance user experience

2.4 Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following lawful bases:

3.1 Consent (when you sign up for our newsletter, for example)

3.2 Performance of a contract (to deliver services you’ve requested)

3.3 Legitimate interests (to understand usage patterns and improve our services)Legal obligation (to comply with tax or regulatory laws)

4. Your Rights Under GDPR

As an EEA resident, you have the right to:

4.1 Access the personal data we hold about you.

4.2 Correct inaccurate or incomplete data.

4.3 Request deletion of your data.

4.4 Object to processing or request data portability.

4.5 Withdraw consent at any time (without affecting lawful processing before withdrawal)

To exercise your rights, contact us at [email protected].

5. Your Rights Under CCPA

If you are a California resident, you have the following rights:

5.1 Right to Know – What categories of data we collect, use, and share

5.2Right to Delete – Request that we delete your personal information

5.3 Right to Opt-Out – Request that we do not sell your personal data (we do not sell personal data)

5.4 Right to Non-Discrimination – You won’t receive different pricing or services if you exercise your privacy rights

To make a CCPA request, please [email protected] with “CCPA Request” in the subject line.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

6.1 Analyze site performance

6.2 Remember user preferences

6.3 Deliver relevant ads on third-party platforms (Google, Meta, etc.)

6.4 You may set your browser to refuse or delete cookies. Some features of our site may not function properly without cookies.

7. Data Sharing and Third Parties

7.1 We do not sell your personal information.

We may share data with:

7.2 Analytics and hosting providers (e.g., Google, GoHighLevel)

7.3 Payment processors

7.4 Advertising platforms (e.g., Meta, LinkedIn)

7.5 Legal or regulatory bodies, if required by law

7.6 All third-party partners are required to treat your data with confidentiality and comply with relevant privacy laws.

8. Data Retention

We retain personal data only for as long as necessary to:

8.1 Fulfill the purposes outlined in this policy

8.2 Comply with legal and contractual obligationsSupport business operations and analytics

You can request deletion of your data at any time.

9. Data Transfers Outside the EU

If you’re located in the EU/EEA and your data is processed outside of that area (e.g., on US-based servers), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs)Agreements with processors that guarantee GDPR-compliant handling

10. Contact Us

Have questions about this policy? Reach out to us at: [email protected]