How to Run Market Season From Your Phone
How our family’s market side business swapped group texts for one dashboard that plans events, syncs Shopify inventory and says what to make next.
The DearCustomer.Marketing blog
Built to Scale
Notes from the field on growing a business: marketing, AI search, customer retention and the systems that tie them together. Written by Donnine Souhrada, with the data cited.
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Meta Changed Its Terms. Now It’s Coming for Your Website.
Meta’s new business terms take effect October 30 and let it crawl your website. What changed, and the one-hour checklist to do before then.
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Green on the Outside, Red on the Inside: The Watermelon Test for Small Business
Looking busy handling new leads may hide your loss of repeat customers, your most cost-effective lead.
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Panel with United to Learn, Dallas ISD, Educate Texas, and Truist Financial Shared Views About AI and Education
Notes from a Dallas panel with United to Learn, Dallas ISD, Educate Texas and Truist on AI in education: judgment, equity, human connection and lasting skills.
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Your Website Has a New Visitor. It’s Not Your Customer. It’s Their Agent. It Does Not Care Which Brand Spent Decades as “The Quicker Picker Upper.”
AI shopping agents now compare, choose and buy for people. What is already live at Amazon, Walmart and OpenAI, the fraud risks, and how to get your site ready.
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A Recap of AI Citation Data Research and Where Your Search Strategy Needs to Pivot
What two large studies of ChatGPT citations show about getting cited by AI: why ranking still matters, why focused pages win, and where to put key facts.